WE'LL BEAT ANY COMPETITOR OFFER*
FREE DELIVERY ON ORDERS OVER $500**
IF WE DON'T HAVE IT WE'LL FIND IT
Delivery & Collection Information
We offer flexible delivery and collection options designed to support a wide range of events and budgets. Our delivery process is reliable, well organized, and built around clear communication, helping events run smoothly from start to finish.
How Our Delivery Process Works
- Standard FREE delivery and collection for orders over $149 within 20km of Albion (4010)
- Locations outside this area are charged at $1 per kilometre (delivery and collection)
- Delivery and collection may occur up to three days before and three days after your event date due to logistics
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All delivery and collection dates are confirmed on the Friday prior to your event, proving a morning or afternoon time slot.
- A 1-hour arrival notification text is available on request
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Customers do not need to be home for delivery or collection to take place
Out-of-Hours & Special Delivery Options
Flexible Delivery Options When You Need Them
In addition to our standard delivery and collection service, we offer flexible options for events that require more specific timing.
- Out-of-hours and weekend delivery or collection is available
Please select this option when requesting your quote so we can plan accordingly.
- Special delivery is available for clients who require a specific delivery and collection date This option allows you to select exact dates and includes a 1-hour arrival window, with our team meeting you on site.
Special delivery options can be selected during the checkout stage when requesting a quote.
These options are designed to support events with tighter schedules or specific access requirements.
DIY Collection Option
Collect From Us. A Flexible, Budget-Friendly Option
We offer a DIY collection option for clients who prefer to collect and return equipment themselves.
- Collection and return are from Albion (4010)
- The Albion location is generally staffed Monday to Friday, 9am–3pm
- As a family-run business, we are hands-on and flexible and will aim to accommodate out-of-hours or weekend collections where possible
This option is ideal for smaller events or clients wanting a more hands-on approach while maintaining quality equipment and clear guidance.
Access, Safety, and Logistics
To ensure safety for our team and your property:
- Deliveries or collections with limited site access may incur additional charges
- Flights of stairs, tight access, or difficult loading areas may require extra time
- Deliveries and collections outside standard conditions may incur additional charges
- Due to workplace health and safety and property liability requirements, our team is unable to deliver items into residential apartments or units
Our Availability
Need Help or a Delivery Estimate?
We’re Here to Help
If you have questions about delivery, collection, access, or timing, our team is happy to help guide you.